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FAQ FOR DOWNLOADED FILES

Help you download and watch your movies from Hollywood Shakespeare

 

HOW DO I ACCESS MY MOVIE?

When you purchased your movie you should have received an email with a PDF containing the download instructions.  Open that PDF and click on the link to the file you would like to download.

If you did not receive an email please email info@HollywoodShakespeare.com, let us know your name and the email address you used to purchase the film.

HOW DO I ENTER THE PASSWORD?

When you click on the link for the file you would like to download you will be prompted to enter a password.  You where given a password in the PDF that was emailed to you.  Enter this into the password filed and hit "Enter"

HOW DO I DOWNLOAD MY MOVIE?

I you would like to download a copy click on "Download" button on the upper right then select "Direct Download" and your files will begin to download.  Depending on the setting of your browser you may be asked where to save the file or it might start downloading at once.

HOW DO I WATCH MY MOVIE?

You have lots of options on how to watch your movie.  Here are a few of the most common ones.

Computer - Playing the files on your computer will depend on your operating system.  We recommend MOV for MAC and WMV for PC.  Depending on your computer and other devices in your home that support streaming, just check the setting for your system, you can stream to those devices.

iTunes & Apple connected devices - The best file to use is M4V, SD or HD.  If you are going to stream the movie to a TV we recommend the HD file.  You can find more info on how to add files to iTunes form Apple Support.

Roku - With the Roku Media Player you can play the MOV files.  Get all the details from Roku Suport.

Google Chromecast - Videostream will help you steam your movie.  Get all the details from Google.

WHY CAN'T I WATCH HOLLYWOOD SHAKESPEARE MOVIES ON AMAZON PRIME AND OTHER STREAMING SERVICES?

We are working to get our movies on Amazon and other streaming services.  This is a long process and as titles becomes available we will let those on our mailing list know. If you have not already, join the mailing list for updates on availability of our titles.